Ascendis Management Services Vacancies 2022 Apply For Customer Service Coordinator Jobs @ Ascendis Management Services Careers Page |

Ascendis Management Services Vacancies Customer Service Coordinator Jobs Vacancies | South Africa Jobs In Ascendis Management Services | Vacancies In Ascendis Management Services South Africa | Jobs On Ascendis Management Services Careers Portal At ascendishealth.simplify.hr | South Africa Government Job Vacancies 2022 | Jobs Near Me |

Job Seekers In South Africa Who Are Searching For Careers In Ascendis Management Services , There Are Great Opportunities On Ascendis Management Services Careers Portal. Ascendis Management Services Recently Published A Notification For Hiring For Customer Service Coordinator, Candidates Who Are Interested And Keep Eligibility For Hiring Position. Check All Details About Ascendis Management Services Customer Service Coordinator Jobs. Then Apply For Customer Service Coordinator Jobs In Ascendis Management Services South Africa. But Before Apply Also Visit Ascendis Management Services ‘s Official Website.

Ascendis Management Services Jobs 2022 Customer Service Coordinator Jobs https://ascendishealth.com/in South Africa

Ascendis Management Services Recently Published A Notification For Hiring For Customer Service Coordinator, Candidates Who Are Interested And Keep Eligibility For Hiring Position. Check All Details About Ascendis Management Services Customer Service Coordinator Job Vacancy In South Africa. Candidates who have Enough Educational Qualification And Experience can apply for Ascendis Management Services Jobs Vacancy 2022 . The Company will pay A Expected monthly salary Of ZAR 240,000.00 per year after selection.

Ascendis Management Services South Africa Customer Service Coordinator Jobs Briefed Summary According to Official Ascendis Management Services Vacancies Portal

Hiring Agency Ascendis Management Services South Africa
Job Role Customer Service Coordinator
Job Location Johannesburg, Gauteng
Salary / Payout  Expected. Pay Of ZAR 240,000.00 per year
Type Of Job South Africa Jobs

Detailed Job Description

Job Advert Summary:-

Dear Candidates Please Visit Official Website Or Notification PDF For Educational Qualification And Experience Details.

POSITION: CUSTOMER SERVICES SUPERVISOR
REPORTS TO: MANAGIN DIRECTOR OX
LOCATION: NORTHRIDING JOHANNESBURG GUATENG
JOB OBJECTIVE
The centralized control, coordination and management of customer services support activities. Ensuring that the Customer Services
Team adheres to policies, procedures and SOP’s to ensure consistent customer service and satisfaction. Supervises the
troubleshooting and resolution of customer complaints. Resolves problems with orders, delivery dates or services.
JOB DESCRIPTION

  • Coordinate, monitor and supervise the customer service function within the company as well as its performance.
  • Evaluate current processes and identify areas for improvement and set quantifiable objectives.
  • Document, review and evaluate SOP’s, Processes and Workflows relevant to the department
  • Performance management of staff.
  • Issuing non-conformances as required.
  • Leave scheduling of staff members within the customer services department.
  • Compilation and analysis of data and reporting as required.
  • Generating, analysis and interpretation of Customer service reports for management

Customer Service Satisfaction

  • Provide excellent customer service / resolution and satisfaction of internal and external customers.
  • Providing excellent communication to all internal and external customers.
  • Investigating, following-up on and resolving queries and problems between Internal and External customers.
  • Provide value added support service to Sales and Operations functions.
  • Managing the ordering function within customer services.
  • Ensure that queries are dealt with timeously and follow up of upcoming queries with clients.

Relationship Management

  • Fostering good relationships with internal and external customers.
  • Pro-actively communicating with customers by telephone, email and face-to-face to ensure effective and efficient dealings with

all.

  • Handling customer complaints professionally and courteously.
  • Keeping accurate records of discussions or correspondence with customers.

General Admin

  • Learning about Company products or services and keeping up to date with any changes.
  • Assisting with tenders as and when required.
  • Adherence to ISO and QARA regulations.
  • Multi-task a large volume of information while ensuring accuracy.

QUALIFICATION AND SKILS

  • Matric + diploma
  • 3 – 5 Years’ experience in customer services/management.
  • Excel Skills Advanced knowledge
  • Computer skills (MS Office)
  • Oral and written communication skills
  • Adhering to principles and Ascendis Medical Values
  • Team work and Leadership

Customer Service Satisfaction

  • Provide excellent customer service / resolution and satisfaction of internal and external customers.
  • Providing excellent communication to all internal and external customers.
  • Investigating, following-up on and resolving queries and problems between Internal and External customers.
  • Provide value added support service to Sales and Operations functions.
  • Managing the ordering function within customer services.
  • Ensure that queries are dealt with timeously and follow up of upcoming queries with clients.

Relationship Management

  • Fostering good relationships with internal and external customers.
  • Pro-actively communicating with customers by telephone, email and face-to-face to ensure effective and efficient dealings with

all.

  • Handling customer complaints professionally and courteously.
  • Keeping accurate records of discussions or correspondence with customers.

General Admin

  • Learning about Company products or services and keeping up to date with any changes.
  • Assisting with tenders as and when required.
  • Adherence to ISO and QARA regulations.
  • Multi-task a large volume of information while ensuring accuracy.

APPLICATION:
Please apply to: [email protected][email protected]
Closing date will be the 26th of June 2020
Should you not be contacted within two weeks of your application being submitted, please consider your application unsuccessful.

Apply Now

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