AVBOB Vacancies 2022 Apply For Policy Services Jobs @ AVBOB Careers Page |

AVBOB Vacancies Policy Services Jobs Vacancies | South Africa Jobs In AVBOB | Vacancies In AVBOB South Africa | Jobs On AVBOB Careers Portal At avbob.jb.skillsmapafrica.com | South Africa Government Job Vacancies 2022 | Jobs Near Me |

Job Seekers In South Africa Who Are Searching For Careers In AVBOB , There Are Great Opportunities On AVBOB Careers Portal. AVBOB Recently Published A Notification For Hiring For Policy Services , Candidates Who Are Interested And Keep Eligibility For Hiring Position. Check All Details About AVBOB Policy Services Jobs. Then Apply For Policy Services Jobs In AVBOB South Africa. But Before Apply Also Visit AVBOB ‘s Official Website.

AVBOB Jobs 2022 Policy Services Jobs in South Africa

AVBOB Recently Published A Notification For Hiring For Policy Services , Candidates Who Are Interested And Keep Eligibility For Hiring Position. Check All Details About AVBOB Policy Services Job Vacancy In South Africa. Candidates who have Enough Educational Qualification And Experience can apply for AVBOB Jobs Vacancy 2022 . The Company will pay A Expected monthly salary Of ZAR 13037.00 per month after selection.

AVBOB South Africa Policy Services Jobs Briefed Summary According to Official AVBOB Vacancies Portal

Hiring Agency AVBOB South Africa
Job Role Policy Services
Job Location Kroonstad, Free State
Salary / Payout  Expected. Pay Of ZAR 13037.00 per month
Type Of Job South Africa Jobs

Detailed Job Description

Job Advert Summary:-


AVBOB, Africa’s largest Mutual Assurance Society providing a one-stop funeral insurance and burial solution, has a vacancy for:

Clerk: Policy Services (B3)

Job Functions


  • Check if the policy number on application forms match the policy number on


  • Check if the mail type relate to the enquiry on the forms received.
  • Check if all the required documents present and uploaded are correct and indexed


  • Check whether all the required documents are complete and clear.
  • Read and interpret all documents to understand the nature of the enquiry before

scanning and Indexing.

  • Ensure that there are full and completed notes made on XD150.
  • Receive incoming mail and faxes, sort and prepare documents for scanning, make

sure that there is no duplicates.

  • Investigate unresolved document items and re-index accordingly using the

outstanding procedure.

  • Team Leaders will provide daily/ weekly/ monthly set targets.
  • If errors occurs inform the Team Leaders as soon as possible.
  • All pages need to be straight and correct direction for readability when viewing.
  • Group like size documents together to minimize changes in paper size settings.
  • The correct page size needs to be used so items are not cut off and/ or space is

not wasted around the article.

  • Clarity of the document is also important. Everything on the original document

must be able to be read and once scanned into the computer. The contrast and
darkness may need to be adjusted to pick everything up.

  • Pages with front and backs need to have both scanned in. You can use the duplex

feature on most scanners.

  • Always double check your scanner settings so that you are not scanning images

to a high resolution that will create huge image files.

  • Scan documents according to policy numbers.
  • Place document in to scanner. Name batch so that it can be easily recognized of

the what the documents in the batch are and the date scanned.

  • Scan all documents in batch DO NOT exceed 50 documents per scan, but if a

document has multiple pages it can go over.

  • Capture all returned mail on the Production system.
  • Verify addresses of such policyholders rectify or change to “unknown”.
  • This will prevent future correspondence mailed to the policyholder and to save on

postage cost.

  • Print duplicate contract/ policy information and post or email as per required


  • Update clients’ details and contact information and language.
  • Check and capture banking details for Loans, Withdrawals, Surrenders, Cash

Backs and Cancellations etc.

  • Check, order. Receive and store daily stock e.g. stationery for the department.
  • Value letters (only single policies).
  • If errors occurs inform the Team leaders as soon as possible.
  • Timely handling/ completion of transactions from the indexing queue within 24

hours max.

  • Communicate outstanding requirements with the client/ branch.
  • Refer documents not meant for the department to relevant departments.
  • Filing of scanned documents and keep record as instructed by team leaders/

department head.

  • Report system errors to Team leaders or Department Head.
  • Mark and send boxes of scanned documents to Correspondence department

according to department’s requirements.

  • 1 Year administrative experience.


  • Ability to communicate in English fluently (read, write and speak) and Afrikaans.
  • At least 1 year administrative experience.
  • Computer literate, Microsoft word and Excel.
  • Grade 12, experience/ knowledge in Long Term Insurance recommended.
  • Experience and knowledge of client service environment recommended.
  • Good record in discipline re-attendance, time management, production, quality,

Apply Now

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