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Job Seekers In South Africa Who Are Searching For Careers In Computacenter , There Are Great Opportunities On Computacenter Careers Portal. Computacenter Recently Published A Notification For Hiring For Junior First Line Analyst, Candidates Who Are Interested And Keep Eligibility For Hiring Position. Check All Details About Computacenter Junior First Line Analyst Jobs. Then Apply For Junior First Line Analyst Jobs In Computacenter South Africa. But Before Apply Also Visit Computacenter ‘s Official Website.

Computacenter Jobs 2022 Administrator Jobs in South Africa

Computacenter Recently Published A Notification For Hiring For Administrator , Candidates Who Are Interested And Keep Eligibility For Hiring Position. Check All Details About Computacenter Administrator Job Vacancy In South Africa. Candidates who have Enough Educational Qualification And Experience can apply for Computacenter Jobs Vacancy 2022. The Company will pay A Expected monthly salary Of ZAR 10920.00 per month after selection.

Computacenter South Africa Administrator Jobs Briefed Summary According to Official Computacenter Vacancies Portal

Hiring Agency Computacenter South Africa
Job Role Administrator
Job Location Cape town, Western Cape
Salary / Payout  Expected. Pay Of ZAR 10920.00 per month
Type Of Job South Africa Jobs

Detailed Job Description

Job Advert Summary:-

Full Job Description

We are looking to recruit a dynamic Virtual Administrator to support up to 4 Directors based in different countries across Computacenter’s Group Delivery business.

Main Responsibilities:

  • Diary Management
  • Organize & schedule meetings & reminders
  • Room bookings
  • Catering
  • Organizing off-site meetings
  • Assistance with organizing larger meetings
  • Liaising with CWT (travel company) to book offsite meetings/ events
  • National and International travel arrangements
  • Preparing Travel Agendas
  • Booking flights, trains and taxis
  • Hotel bookings
  • Managing Expenses
  • Completing and submitting Manager’s expense and mileage logs via KDS
  • Monitoring expenditure approvals, finding out additional information if required
  • Regular 121’s with your Director’s to review workload

 

General Administration Tasks:

  • Follow up on actions from team meetings
  • Manage Distribution Lists
  • Manage Microsoft Teams sites
  • Setting up and running Live Teams Events
  • Ad-hoc tasks as required
  • Project collaboration and take on of admin tasks out of the wider team

 

Qualifications and Experience:

  • Matric or Equivalent Qualification
  • Minimum of 3 years’ experience as a Personal Assistant working in a corporate environment
  • Experience working on SAP system
  • Highly organized with attention to detail
  • Able to work to deadlines
  • Excellent communication skills both verbal and written
  • Able to build effective working relationships at all levels
  • Pro-active
  • Experience working independently
  • Team player
  • Good MS Office Skills
  • Administration Management
  • German / French Language skills
  • A high level of integrity

Apply Now


Computacenter Jobs 2022 Junior First Line Analyst Jobs in South Africa

Computacenter Recently Published A Notification For Hiring For Junior First Line Analyst, Candidates Who Are Interested And Keep Eligibility For Hiring Position. Check All Details About Computacenter Junior First Line Analyst Job Vacancy In South Africa. Candidates who have Enough Educational Qualification And Experience can apply for Computacenter Jobs Vacancy 2022. The Company will pay A Expected monthly salary Of ZAR 17 128 per month after selection.

Computacenter South Africa Junior First Line Analyst Jobs Briefed Summary According to Official Computacenter Vacancies Portal

Hiring Agency Computacenter South Africa
Job Role Junior First Line Analyst– Service Desk
Job Location Cape town, Western Cape
Salary / Payout  Expected. Pay Of ZAR 17 128 per month
Type Of Job South Africa Jobs

Detailed Job Description

Job Advert Summary:-

Dear Candidates Please Visit Official Website Or Notification PDF For Educational Qualification And Experience Details.

Job Specification…

The Service Desk provides end-users with the ability to log tickets and requests, acting as a single point of contact for all Applications, Infrastructure and specific 3rd Party related problems.

A Service Desk operative will assume full responsibility to progress each ticket logged onto the Ticket Management System for any resolver group, irrespective of geography, application or support area, managing by priority and determined by business impact, providing regular end-user updates and ‘realtime’ escalation within any support groups or vendors to ensure visibility of any potential failures to resolve issues to the satisfaction of the end-user.

Day to Day Duties

  • As an employee of CC, it is a requirement to fulfil certain daily tasks and duties on time as part of your roles and responsibilities.
  • Always meet customer expectations
  • Communication internally and to customer should be on time.
  • Reflected in work logs.
  • Time management:
  • Lunch & breaks = 1 hour daily in total
  • Proof of consultation with team members when shifts are swapped. Management will assist after this consultation as proved unsuccessful.
  • Monitor availability of the team’s time management, being responsible for cover and well being of the Service desk.

Ticket Logging

  • To fully understand the client business environment and potential impacts and severities IT related incidents may have to both user and business.
  • Accurate logging of all ticket information – ensure full understanding and interpretation of details provided by the end-user.
  • To ensure familiarity with client business imperatives, technologies and support processes.
  • To ensure acknowledgement of all tickets logged and/or assigned to necessary support groups or associated vendors, within timescales identified within the Service Level Agreement.
  • To provide a technical understanding and effective communication to the end-user to assist in resolving any tickets where possible First Time Fixes or even First Line Fixes. This entails:
  • Quickly identify, diagnose and troubleshoot
  • Identify solutions, through either verbal, front line or Client authorised First Time Fixes
  • Ensure correct business severity is identified, based on business impact (GSD Operative to advise user of Impact where necessary) and escalate tickets deemed as high and critical to Client environment, including country, regional and global support management, within agreed timescales
  • Accurate identification and assignment to resolver groups.
  • Provide ‘proactive’ communication as well as ownership when performance or capacity-related monitoring tools alert to a threshold has breached.
  • To provide First Line Support to other clients out of normal UK Business hours where this falls into the current shift rotation.
  • Potential overflow logging will be required (secondary analyst to other GSD customers).

Incident Management

  • To be fully responsible for progression of each ticket logged on the ticket management system irrespective of End User geography, application or resolver group

Mailbox management

  • Management and maintenance of the mailboxes.
  • Correct logging
  • Tagging emails
  • Filing away
  • Advising users of references numbers

Essential Knowledge/SkillsA strong service-oriented (‘can-do’) culture, with a strong focus on the ‘internal customer’ approach, committed to exceeding customer expectations.

  • American customer, with a 24 x 7 shift pattern.
  • BAU will run on the EST time zone – e.g. core shift patterns can range from but not limited to 12pm to 9pm / 1pm to 10pm / 3pm – 12am and so on.
  • Solid and stable connectivity while working from home – reliable fibre area and LTE connection is essential run the service (video is required)
  • Eloquence – verbal and written skills in English are an essential skill to converse with the US user community.
  • Good communicator with the user environment.
  • Dynamic but aware of the views and feelings of others.
  • Able to operate as a good team player.
  • Drive and Energy.
  • Has an analytical and logical ‘mindset’ when dealing with issues. Demonstrate clear purpose, enthusiasm and commitment.
  • Be able to use varying styles of communication to suit the occasion and the audience.
  • Suggest new ideas within the team.
  • A high command of the English language both written and verbal is essential.
  • Self-motivated with the ability to work unsupervised.
  • Attention to detail
  • Punctuality
  • Excellent verbal and written communication skills

Essential Qualifications

  • Grade 12 – subjects: Mathematics, Computer Science.
  • Good working knowledge of MS Office & Windows XP/Windows7
  • 18- 24 months year in the Customer Service industry
  • Basic trouble shooting abilities in the technical / Networking environment

Desirable Qualifications

  • ITIL Foundation v 3 / Good understand of ITIL
  • MCSE
  • MCP Certified
  • MCDST Certified

Please Note: For this role, you may require access to sensitive customer financial information.

Apply Now

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