Orange Cyberdefense UK Vacancies 2022 Apply For IT Support Specialist Jobs @ Orange Cyberdefense UK Careers Page |

Job Advert Summary:-

• Orange Cyberdefense is a leading cyber security services and solutions provider, and we are currently looking for an IT Support Specialist to join our team in Pretoria.
  The role of the IT Support Specialist is to support our internal users across a range of devices and applications. You will be a natural problem solver and enjoy thinking your way out of a technical corner!
  We need someone who is friendly and patient, but confident and persistent when needed. You will be offered full training and support alongside your existing knowledge, and have the opportunity to be involed in a wide array of IT projects.
  Your key responsibilities as an IT Support Specialist will be:Providing first line support for all IT issues raised via ticketing systemPurchasing and configuring of new laptops for staffIT School introduction to systems for new employeesMaking sure all allocated systems are patched and updatedAcknowledging/reviewing all systems alerts, escalate if neededInstalling of virtual machinesHelping with managing of vm’s, software, new installs, updates

  Managing office networking, patching network leads etc

  Managing telephone system extensions

  Managing the new Joiner, Movers, and Leavers (JML) process

  Supporting Windows and iOS-based devices including laptops and mobiles

  Being part of an International IT team and deal with support cases/tickets using the Salesforce Service Cloud ticketing system

  Helping create documentation/user guides

  Building new and replacement laptops from scratch

  Taking end-to-end ownership of IT issues and keeping users updated with progress

  Providing IT training to users

  Installing software and security updates on laptops and servers

  Creating email accounts and distribution groups on Office 365 platform

  Administrating IT applications

  To join us as an IT Support Specialist, you must hold the following qualifications and experience:

  You must have an IT related qualifications or relevant experience within IT support

  You must have a good understanding of basic IT support diagnosis and analysis

  You must have Linux experience and a basic understanding of networking

  You must have excellent communication skills, both written and verbal

  You will preferably have experience of configuring firewalls, systems monitoring, running virtual marchines and cloud computing preferably too

  You will preferably have experience of setting up laptops, server hardware and installing of virtual machines and various software

  By joining one of the world’s leading cyber security companies, you will be offered the following:

  An opportunity to join a relaxed and inspired team where your work is valued and appreciation for your work is visibly demonstrated

  A dynamic and open culture with a flat hierarchy, casual office dress and a focus on teamwork

  Opportunities to learn and innovation is encouraged

  Research and personal development time

  Please send your CV now for immediate consideration.