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Job Seekers In South Africa Who Are Searching For Careers In Webhelp , There Are Great Opportunities On Webhelp Careers Portal. Webhelp Recently Published A Notification For Hiring For Quality Analyst, Candidates Who Are Interested And Keep Eligibility For Hiring Position. Check All Details About Webhelp Quality Analyst Jobs. Then Apply For Quality Analyst Jobs In Webhelp South Africa. But Before Apply Also Visit Webhelp ‘s Official Website.

Webhelp Jobs 2022 Team Leader Jobs in South Africa

Webhelp Recently Published A Notification For Hiring For Team Leader, Candidates Who Are Interested And Keep Eligibility For Hiring Position. Check All Details About Webhelp Team Leader Job Vacancy In South Africa. Candidates who have Enough Educational Qualification And Experience can apply for Webhelp Jobs Vacancy 2022 . The Company will pay A Expected monthly salary Of ZAR 12726.00 per month after selection.

Webhelp South Africa Team Leader Jobs Briefed Summary According to Official Webhelp Vacancies Portal

Hiring Agency Webhelp South Africa
Job Role Team Leader
Job Location Durban, KwaZulu-Natal
Salary / Payout  Expected. Pay Of ZAR 12726.00 per month
Type Of Job South Africa Jobs

Detailed Job Description

Job Advert Summary:-

Full Job Description

Job Advert
At Webhelp, commitment, integrity and team playing is valued and well recognised.

You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off.

We’re on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in our vibrant Cape Town office working on an exciting campaign.

You’ll be joining our fun-loving global community of more than 95,000 passionate people who work across 190 locations in over 50 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.

In this role as Team Leader you’ll manage a team responsible for sales, customer care and technical support, you’ll be motivating, leading and guiding a team of dynamic individuals to reach targets and strive for excellence in customer service.

The ideal Team Leader has excellent communication skills, a passion for helping others and going the extra mile. We want people who can hear what is not said, people who show empathy and have a contagious positive nature about them.

We want people who are eager to learn and grow within their career, steering others to strive and give of their best at all times. If you are organised enough to work well under pressure, are highly responsible and can adapt to change while juggling tasks then this is your calling.

Above all we want reliable, committed leaders who lead by example and are motivated toward success.
If you’re ready to show off your proven track record of showing up on time, taking on shifts and excellent time management then make your mark by applying today.

What you’ll be doing
  • Ensuring that team members perform in line with required sales performance metrics (Customer Service performance metric)
  • Managing workload in a timely and effective manner
  • Analysing customer feedback data
  • Pursuing quality and assurance initiatives
  • Producing business insights
  • Presenting recommendations for improvement

What you’ll need

  • Matric
  • Excellent written use of English language
  • Minimum 6 months’ experience as a Deputy Team Leader in a contact centre environment
  • Minimum 2 years’ previous team management experience
  • Excellent communication and listening skills
  • Ability to identify problems and find solutions by imparting knowledge
  • Analytical, time management, organisation, skills
  • PC literacy, fast typing and experience using appropriate software and systems
  • Clear credit, disciplinary and criminal records
  • Proven performance record of accomplishment
  • Clear credit, disciplinary and criminal records
  • Internal applicants need to be in their current role for at least 6 months in order to be considered for this role.

Please note that the appointment will be made in line with the in line with the company’s EE plan.

Each Webhelper brings a different energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients.

We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat. We don’t want you to miss out on the opportunity so please check all of folders for the link after applying. Take this opportunity to join our collaborative team of game-changers today.

Apply Now


Webhelp Jobs 2022 Customer Sales Advisor Jobs in South Africa

Webhelp Recently Published A Notification For Hiring For Customer Sales Advisor, Candidates Who Are Interested And Keep Eligibility For Hiring Position. Check All Details About Webhelp Customer Sales Advisor Job Vacancy In South Africa. Candidates who have Enough Educational Qualification And Experience can apply for Webhelp Jobs Vacancy 2022 . The Company will pay A Expected monthly salary Of ZAR 109,000.00 per year after selection.

Webhelp South Africa Customer Sales Advisor Jobs Briefed Summary According to Official Webhelp Vacancies Portal

Hiring Agency Webhelp South Africa
Job Role Customer Sales Advisor
Job Location Johannesburg, Gauteng
Salary / Payout  Expected. Pay Of ZAR 109,000.00 per year
Type Of Job South Africa Jobs

Detailed Job Description

Job Advert Summary:-

Job Advert

Calling all sales enthusiasts! Webhelp has an amazing immediate opportunity for goal-driven go-getters to join our fun-loving global community of passionate and vibrant individuals who bring fun to work every day.

As a Customer Sales Advisor working on a vibrant campaign in our vibrant Parktown office, you’ll be responsible for handling customer and sales queries in a professional and courteous manner; confidently handling objections and identifying opportunities across multiple platforms.

You’ll be joining our fun-loving global community of more than 75,000 passionate people who work across 160 locations in over 50 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.

Working as part of a team within a fast-paced, dynamic contact centre environment, you will be rewarded for achieving sales targets through understanding customer needs, cross-selling and upselling and delivering service excellence every step of the way.

If you want to take the next step in your career, apply today.

What you will be doing

  • Achieving customer expectations and satisfaction through effective sales (core function) and customer service
  • Working towards consistently achieving and exceeding set sales targets
  • Consistently applying agreed behavioural and compliance standards
  • Sharing knowledge and skills with other members of the team
  • Communicating new information that is relevant to the campaign to colleagues, customers and managers
  • Developing and maintaining current knowledge of the campaign
  • Ensuring first contact resolution at all times
  • Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes

What you’ll need

  • Matric
  • Strong Call Centre sales experience is essential
  • Available immediately
  • Ability to work shifts, including weekends, on a rotational basis
  • MS Outlook experience
  • Excellent communication, listening and interpersonal skills
  • The ability to work in a customer and sales driven environment
  • Passion for sales
  • High motivation, drive to succeed with ability to meet and exceed sales targets
  • Ability to overcome objections, resilient and calm under pressure
  • Effective team playing with a positive attitude
  • Clear disciplinary record and a proven performance record of achieving sales results

Each Webhelper brings a different energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients.

We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat. We don’t want you to miss out on the opportunity so please check all of folders for the link after applying. Take this opportunity to advance your career with our collaborative team of game-changers

Apply Now

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